🔒 Privacy Policy

Last updated: December 15, 2024

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use EquizBattle.

1. Information We Collect

Personal Information

When you create an account and use our services, we may collect:

  • Name, email address, and phone number
  • Profile picture and username
  • Payment information and bank account details
  • Government-issued ID for KYC verification
  • Location information (with your consent)

Usage Information

We automatically collect information about how you use our app:

  • Game statistics and quiz performance
  • Device information and operating system
  • IP address and connection information
  • App usage patterns and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Creating and managing your account
  • Processing quiz entries and payments
  • Calculating and distributing winnings
  • Providing customer support

Improvement and Analytics

  • Analyzing usage patterns to improve our services
  • Developing new features and content
  • Preventing fraud and ensuring security
  • Personalizing your experience

Communication

  • Sending important account notifications
  • Marketing communications (with your consent)
  • Contest updates and prize notifications

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in these limited circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our platform:

  • Payment processors for financial transactions
  • Cloud storage providers for data hosting
  • Analytics services for app improvement
  • Customer support platforms

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Ensure user safety

4. Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • 256-bit SSL encryption for data transmission
  • Secure servers with regular security updates
  • Multi-factor authentication options
  • Regular security audits and penetration testing

Organizational Measures

  • Limited access to personal data on a need-to-know basis
  • Employee training on data protection
  • Incident response procedures
  • Regular backup and disaster recovery

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

  • Essential Cookies: Required for basic app functionality
  • Performance Cookies: Help us analyze app usage
  • Functional Cookies: Remember your preferences
  • Advertising Cookies: Serve relevant advertisements

You can control cookie settings through your browser or device settings.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a portable format

Communication Preferences

  • Opt out of marketing emails
  • Manage push notification settings
  • Control location sharing

To exercise these rights, contact us at privacy@equizbattle.com

7. Children's Privacy

EquizBattle is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Information: Until account deletion
  • Transaction Records: 7 years for tax and legal compliance
  • Usage Data: Aggregated data may be retained indefinitely
  • Marketing Data: Until you opt out

10. Updates to This Policy

We may update this privacy policy from time to time. When we make significant changes, we will:

  • Notify you via email or app notification
  • Update the "Last modified" date
  • Provide a summary of key changes
  • Give you time to review before changes take effect

11. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Phone: +91 98765 43210
Address:
EquizBattle Technologies
123 Tech Park, Sector 15
Gurugram, Haryana 122001
India

For urgent privacy concerns, please mark your communication as "URGENT - Privacy Issue" in the subject line.